Privacy Policy

Introduction

My Psychiatrist, LLC ("we," "us," or "our") is committed to protecting the privacy of your personal health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our offices in Reston and Falls Church, Virginia, use our telehealth services, or visit our website at mypsych.com.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, including the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule. Your Protected Health Information (PHI) is handled in accordance with federal and Virginia state privacy laws. We maintain administrative, technical, and physical safeguards to protect your PHI against unauthorized access, disclosure, alteration, or destruction.

Information We Collect

We may collect the following types of information:

• Personal identifying information (name, date of birth, address, phone number, email)
• Health insurance information for billing purposes
• Medical and psychiatric history
• Treatment records and clinical notes
• Prescription and medication information
• Emergency contact information
• Website usage data through cookies and analytics

How We Use Your Information

Your information is used for the following purposes:

• Providing psychiatric evaluation, therapy, and medication management services
• Processing insurance claims and billing
• Coordinating care with other healthcare providers (with your written consent)
• Communicating with you about appointments, treatment plans, and follow-up care
• Complying with legal and regulatory requirements
• Improving our services and patient experience
• Quality assurance and internal clinical reviews

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal health information to outside parties. We may share your information only in the following circumstances:

• With your written authorization to other healthcare providers
• For treatment, payment, and healthcare operations as permitted by HIPAA
• When required by law or court order
• In emergency situations involving imminent risk of harm to you or others
• As required for mandatory reporting (child abuse, elder abuse, danger to self or others)
• To your health plan for coverage verification and claims processing

Your Rights Under HIPAA

Under HIPAA, you have the right to:

• Access and obtain copies of your medical records
• Request amendments to your health information
• Receive an accounting of disclosures of your PHI
• Request restrictions on certain uses and disclosures
• Request confidential communications through alternative means or at alternative locations
• Receive a paper copy of this notice of privacy practices
• File a complaint with our Privacy Officer or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

Telehealth Privacy

Our telehealth services are conducted through Doxy.me, a HIPAA-compliant video platform with end-to-end encryption. All virtual sessions are encrypted and are not recorded. We take additional security measures to protect your privacy during online visits, including secure authentication and session management protocols.

Electronic Health Records

We maintain electronic health records (EHR) using industry-standard, HIPAA-compliant systems with role-based access controls, audit trails, and encrypted data storage. Access to patient records is limited to authorized clinical and administrative staff on a need-to-know basis.

Website Privacy

Our website uses cookies and analytics tools to improve user experience. Website data is collected anonymously and is separate from your medical records. We use SSL encryption to protect data transmitted through our website. Our contact forms are encrypted and are not used to transmit PHI.

Data Retention

We retain patient medical records in accordance with Virginia state law and HIPAA requirements. Adult patient records are maintained for a minimum of six years from the date of last treatment. Records for minor patients are maintained until the patient reaches the age of majority plus the applicable retention period.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact our Privacy Officer:

• Phone: (703) 596-4796
• Fax: (703) 787-8210
• Email: info@mypsych.com
• Reston Office: 12359 Sunrise Valley Drive, Suite 320, Reston, VA 20191
• Falls Church Office: 6565 Arlington Blvd, Suite 405, Falls Church, VA 22042

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting www.hhs.gov/ocr.